Refund & Cancellation Policy

We at secureskyways.com work to deliver perfect travel solutions to our customers. The company understands the sudden change of plans. We ask all users to review the information regarding our refund process compared to our cancellation procedures.

Refund Policy

The majority of airline fares together with service costs become non-refundable when you book them more than 24 hours ago.

Refund requests are accepted only if:

- Cancellations are made via phone.

- The cancellation procedures stated by airlines and providers enable passengers to get refunds. Service fees together with penalties will be applicable if the conditions allow.

- You are not a "no-show", as missed flights are generally non-refundable.

- Our company requests airline/provider waivers to process specific cancellation and refund requests.

Our system prevents us from setting any guarantee about when refunds will be processed. Refunds need airline processing time before appearing in your account and the whole timetable spans 60 to 90 days according to airline procedures. Airline providers enforce fee schedules for providing refund payments.

Cancellation & Exchange Policy

Most airline tickets are 100% non-refundable.

The policy for airline credit gives future travel options to the same individual under similar flight conditions on their original airline. Expiration dates apply.

Customers need to contact our customer service to cancel reservations before the departure schedule.

Airlines will allow the use of existing credit but travelers must cover any difference in pricing together with all charges and fees. Airlines determine all aspects of change through their established rules and regulations.

All support needs should be directed to our support team.